Answers in seconds, on the channel they chose.
One agent, one brain, several front doors. It answers questions, works out whether the person is a real lead, and hands to a human with the whole conversation attached.
What actually changes
A question at 11pm gets an answer at 10am.
It is answered while they are still interested.
Chat transcripts vanish when the tab closes.
Every conversation lands on the customer record.
Staff answer the same five questions all day.
The agent takes those five and escalates the rest.
What it does today
- Answers product, price and availability questions from your data
- Captures and qualifies leads mid-conversation
- Escalates to a person with the full thread
- Writes every exchange to the customer record
Still in development
- Instagram, Messenger and Telegram front doors
- Proactive re-engagement of stalled chats
Listed so you know what you are not buying yet.
A scripted demo conversation.
How it happens
- 1It learns your catalogue
The same verified source the rest of the system uses.
- 2You choose the front doors
Website first; messaging channels connect through official providers.
- 3You set the handover rule
What it may answer alone, and what always reaches a human.
- 4It runs and reports
What people ask most becomes something you can act on.
Connects to
- Phone / Voice
- Website chat
- Messenger
- Telegram
- SMS
- Google Calendar
- Google Sheets
- Excel / CSV
Straight answers
Can it make things up?
It answers from your catalogue. When there is no verified answer it says so and offers to pass you on.
Will it argue with a person?
No. Frustration and complaints are routed to a human early, by design.
It works better with the rest of the Core.
Each product is useful alone. They share one memory of your customers, which is where the value compounds.
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